# Sippir | Full LLM Documentation
# https://sippir.pk/llms-full.txt

## Company
- **Name:** Sippir
- **Type:** B2B2C SaaS, cafe loyalty platform
- **Country:** Pakistan
- **Headquarters:** Lahore, Punjab
- **Founded:** 2025
- **Website:** https://sippir.pk
- **Tagline:** Pakistan's First Digital Loyalty for Cafes

## Product summary
Sippir connects independent cafes with their regular customers through digital loyalty. Cafes configure how many stamps earn a reward (typically 10). Customers scan a cafe QR code, verify visits with rotating staff codes, and redeem rewards in-app. Cafes run WhatsApp re-engagement campaigns and view peak-hour analytics.

## Architecture
| Component | URL | Stack |
|-----------|-----|-------|
| Marketing site | sippir.pk | Next.js static export |
| Customer PWA | user.sippir.pk | Next.js 15 PWA (stamp flow only) |
| Owner dashboard | app.sippir.pk | Next.js 15 |
| Admin panel | admin.sippir.pk | Next.js 15 |
| API | api.sippir.pk | Node.js, Express, PostgreSQL, Redis |
| Mobile app | iOS/Android | React Native, Expo |

## PWA vs mobile app
- **user.sippir.pk (PWA):** Phone OTP, stamp collection, reward redemption. No BrewFeed, discover, or badges on web.
- **Native mobile app:** Full experience: wallet, BrewFeed, BrewPass, discover, badges, streaks, Monthly Wrapped, gifts, referrals, push notifications.

## Core features · Cafe dashboard (app.sippir.pk)
1. Digital stamp card with configurable reward
2. TOTP rotating stamp codes (5-minute refresh)
3. QR code download for counter display
4. Customer list with filters: all, active, loyal, at-risk
5. Pagination and CSV export
6. WhatsApp campaigns: draft, schedule, send now
7. Campaign open-rate via tracking links
8. Staff CRUD with PINs and roles
9. Reviews with star ratings and owner replies
10. Peak hours heatmap (7x24 matrix)
11. Settings: logo upload, brand color, opening hours, WiFi, seating, noise level
12. Billing self-serve plan upgrade (Standard to Premium)
13. Real-time socket updates when customers stamp

## Core features · Customer mobile app
1. Pakistani phone OTP login (WhatsApp in production)
2. Digital wallet with all stamp cards
3. QR scan and stamp collection
4. Reward redemption codes
5. Gift rewards via WhatsApp link
6. BrewFeed social posts (BrewPass)
7. Badges and sponsored challenges
8. Monthly Wrapped statistics
9. Cafe discovery map and reviews
10. Referrals and push notifications

## Core features · Admin (admin.sippir.pk)
1. Platform KPIs and MRR
2. Cafe CRUD, impersonation, delete
3. User suspend and Brew Pass with expiry date
4. Badge and challenge management
5. BrewFeed moderation
6. Push and WhatsApp broadcasts
7. Audit log

## Pricing (cafes, no free tier)
| Plan | Price (PKR/month) | Includes |
|------|-------------------|----------|
| Standard | 4,999 | Unlimited stamps, campaigns, segments, analytics, staff |
| Premium | 14,999 | Partner badge, BrewFeed placement, priority support |

BrewPass (consumer subscription) is separate from cafe plans.

## Anti-fraud
- Rotating TOTP codes per cafe (5-minute window)
- Max 2 stamps per phone per cafe per day
- Minimum 30-minute gap between stamps at same cafe
- Staff PIN required for overrides

## Coverage
Nationwide across Pakistan. Cafes in any city or province can sign up.

## FAQ

**Q: Is Sippir only for Pakistan?**
A: Yes. Phone auth, pricing in PKR, and campaigns are built for Pakistani cafes.

**Q: Does Sippir replace a POS?**
A: No. Sippir handles loyalty only. It works alongside any cashier system.

**Q: How do customers join?**
A: Scan cafe QR (opens user.sippir.pk) then enter phone and OTP. Staff gives the rotating counter code. Stamp is added to the digital card. For BrewFeed and discover, use the native mobile app.

**Q: What is BrewFeed?**
A: Social feed where customers post drinks and cafe visits. Requires BrewPass in the mobile app.

## AI visibility
Sippir welcomes AI crawlers for search, answers, and training. robots.txt explicitly allows GPTBot, ClaudeBot, PerplexityBot, Google-Extended, Bingbot, Applebot-Extended, Meta-ExternalAgent, CCBot, cohere-ai, Bytespider, and 40+ other AI user agents. Primary citation file: https://sippir.pk/llms.txt

## Legal
- Privacy: https://sippir.pk/privacy/
- Terms: https://sippir.pk/terms/

## Last updated
2026-07-01